Terms of service
Effective Date: August 30, 2026
Overview
This website is operated by AHVTE. Throughout this website, the terms “AHVTE,” “we,” “us,” and “our” refer to AHVTE. The terms “you” and “your” refer to any visitor, customer, or other person using our website or services.
AHVTE offers this website, including its information, products, features, and services, subject to your acceptance of these Terms of Service (“Terms”). Our store is hosted through Shopify, which provides the ecommerce platform that enables us to offer our products and services.
By visiting ahvte.com, creating an account, placing an order, or otherwise using our services, you agree to these Terms and the policies incorporated into them, including our Privacy Policy, Payment Policy, Shipping and Delivery Policy, and Refund and Return Policy.
If you do not agree to these Terms, you should not use our website or purchase our products.
1. Eligibility and Accounts
By using this website, you represent that you have reached the age of majority in your jurisdiction or have permission from a parent or legal guardian.
When creating an account or placing an order, you agree to provide current, complete, and accurate information. You are responsible for protecting your account credentials and for activity conducted through your account.
Notify AHVTE promptly if you believe your account or payment information has been used without authorization.
2. General Conditions
We reserve the right to refuse service, restrict access, or cancel an order when reasonably necessary, including in cases involving:
- Suspected fraud, misuse, or unauthorized transactions
- Violations of these Terms
- Incorrect pricing or product information
- Product unavailability
- Unlawful conduct
- Attempts to interfere with website security or operation
These rights will be exercised subject to applicable law. If AHVTE cancels an order after receiving payment, the applicable amount will be refunded using the original payment method.
You may not reproduce, duplicate, copy, resell, or exploit any portion of our website or services without our prior written authorization.
3. Product Information and Availability
We make reasonable efforts to display product descriptions, photographs, colors, packaging, ingredients, sizes, and specifications accurately. However:
- Screen settings may affect how colors appear.
- Packaging or product presentation may change.
- Measurements may be approximate.
- Minor differences may occur between product photographs and the product received.
AHVTE does not guarantee that every description, photograph, or other piece of website content will always be completely accurate or current. If a product is materially different from its description, contact us in accordance with our Refund and Return Policy.
Products and promotions may be modified, limited, or discontinued without advance notice. We may impose purchase limits based on customer, household, payment method, geographic location, or order.
4. Oral-Care Product Use
AHVTE products are intended to be used according to their labels, packaging, and accompanying instructions.
Information provided on our website is for general product and educational purposes. It is not medical or dental advice and should not replace advice, diagnosis, or treatment from a qualified healthcare or dental professional.
Individual experiences and results may vary. Customers are responsible for reviewing product ingredients and instructions before use. Do not use a product if you are allergic or sensitive to an ingredient.
Stop using a product and seek appropriate professional guidance if you experience significant or persistent irritation, discomfort, swelling, or another unexpected reaction. Consult a dental or healthcare professional before use if you have an existing condition, recent dental procedure, or uncertainty about whether a product is appropriate for you.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
5. Orders and Acceptance
Submitting an order represents an offer to purchase the selected products. All orders remain subject to payment authorization, product availability, verification, and acceptance by AHVTE.
An automated order-confirmation email acknowledges that we received your order. It does not prevent us from cancelling or modifying the order when reasonably necessary.
We may cancel or limit orders that:
- Exceed available inventory
- Contain an obvious pricing or listing error
- Cannot be shipped to the supplied destination
- Are flagged for additional payment or fraud verification
- Appear to be placed by resellers or distributors without authorization
- Violate these Terms or applicable law
If an order is cancelled after payment, we will issue the applicable refund. The time required for the refund to appear depends on the payment provider or financial institution.
6. Pricing, Billing, and Payment
Product prices are displayed in the currency shown on the website or during checkout. Prices may change without notice, but changes will not normally affect orders already accepted.
Shipping charges, taxes, customs duties, currency-conversion charges, and other applicable fees may be added as shown during checkout or imposed by third parties.
Payment must be completed using a payment method presented through AHVTE’s Shopify checkout. Available payment methods may differ according to location, device, currency, and payment-provider availability.
You agree to provide accurate billing, payment, and contact information. AHVTE may request additional verification before processing an order.
If a price or product listing contains an obvious error, we may correct the error and cancel the affected order. If payment has already been collected, the applicable amount will be refunded.
7. Shipping and Delivery
Order processing, delivery estimates, free-shipping eligibility, tracking, customs charges, address changes, missing packages, and shipping-related responsibilities are governed by our Shipping and Delivery Policy, which forms part of these Terms.
Delivery dates are estimates unless expressly guaranteed. AHVTE is not responsible for delays caused by carriers, customs, severe weather, holidays, inaccurate customer information, government restrictions, or other circumstances outside our reasonable control.
8. Returns, Refunds, and Cancellations
Return eligibility, hygiene restrictions, reporting deadlines, return shipping, damaged products, refunds, and order cancellations are governed by our Refund and Return Policy.
Because AHVTE sells personal oral-care products, certain opened, used, unsealed, or hygiene-sensitive products may not be eligible for return except where defective, incorrect, or otherwise protected by applicable law.
Submitting a return request does not guarantee approval. Products must satisfy the requirements stated in our Refund and Return Policy.
9. Promotions and Discount Codes
Promotions, gifts, free-shipping offers, and discount codes may be subject to separate conditions.
Unless expressly stated otherwise:
- Promotions cannot be redeemed for cash.
- Discount codes must be entered before checkout is completed.
- Promotions cannot be applied retroactively.
- Eligibility may depend on order value, products, destination, or promotion period.
- Offers may be limited, modified, or ended where permitted by law.
- Abuse, manipulation, or unauthorized duplication may result in cancellation.
If a promotion conflicts with these Terms, the specific promotion conditions control for that offer.
10. Intellectual Property
The AHVTE name, logo, website design, graphics, photographs, product descriptions, videos, written content, and other original materials are owned by or licensed to AHVTE and are protected by applicable intellectual-property laws.
You may access our website for personal, noncommercial shopping purposes. You may not copy, reproduce, modify, distribute, publish, scrape, create derivative works from, or commercially exploit our content without prior written permission.
References to third-party names, marks, or services remain the property of their respective owners.
11. Reviews, Feedback, and Submissions
If you voluntarily submit a product review, suggestion, comment, or other material for publication, you confirm that:
- You have the right to submit it.
- It reflects your honest experience or opinion.
- It does not infringe another person’s rights.
- It is not unlawful, abusive, misleading, or fraudulent.
- It does not contain malicious software or unauthorized advertising.
You grant AHVTE a nonexclusive, worldwide, royalty-free license to host, reproduce, format, and display content voluntarily submitted for publication on our website.
We may moderate or remove submissions that violate these Terms. AHVTE will not use identifiable customer photographs, videos, or testimonials in external advertising without appropriate authorization.
12. Third-Party Services and Links
Our website may provide access to third-party services, applications, payment providers, delivery carriers, or external websites that AHVTE does not own or control.
Third-party services are governed by their respective terms and privacy policies. AHVTE is not responsible for independently operated third-party content, availability, security, conduct, products, or services.
Review the relevant third-party policies before using those services or providing personal information.
13. Shopify Platform
AHVTE’s online store is hosted through Shopify. Shopify may process information when you visit our store, create an account, use Shopify-supported features, or complete a purchase.
Your use of certain Shopify features—including Shop Pay, Shop, customer accounts, or other services—may also be subject to Shopify’s own terms and privacy notices.
Additional information about how AHVTE and Shopify handle personal information is provided in our Privacy Policy.
14. Privacy
Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy.
By using our website, you acknowledge that information may be processed by Shopify and other service providers necessary to operate our store, process payments, prevent fraud, fulfill orders, provide customer support, and perform other disclosed activities.
15. Prohibited Uses
You may not use our website or services:
- For an unlawful, fraudulent, deceptive, or abusive purpose
- To violate intellectual-property, privacy, publicity, or other legal rights
- To submit false or misleading information
- To distribute viruses, malicious code, or harmful technology
- To collect or track another person’s information without authorization
- To scrape, crawl, probe, or interfere with the website
- To bypass security, checkout, purchasing, or access restrictions
- To impersonate another person or misrepresent your identity
- To submit spam, harassment, threats, or discriminatory material
- To make unauthorized commercial use of AHVTE content
- To purchase products for unauthorized resale
- To interfere with another customer’s use of the website
We may suspend or terminate access for prohibited conduct.
16. Errors and Inaccuracies
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping charges, delivery estimates, or availability.
AHVTE may correct errors and update information where permitted by law. We are not obligated to update every piece of website information unless required by law.
If an error materially affects an order, we may contact the customer, offer an appropriate correction, or cancel and refund the affected order.
17. Disclaimer of Warranties
To the fullest extent permitted by law, our website and online services are provided on an “as available” basis. We do not guarantee that:
- The website will always be uninterrupted, timely, secure, or error-free.
- Every defect or technical issue will immediately be corrected.
- Website content will always be complete or current.
- Product results will be identical for every customer.
Products are subject to any warranties expressly stated on their packaging or required by law.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent legally permitted.
18. Limitation of Liability
To the fullest extent permitted by law, AHVTE and its owners, personnel, contractors, affiliates, suppliers, fulfillment partners, and service providers will not be liable for indirect, incidental, punitive, special, or consequential losses arising from the use of our website, services, or products.
Where liability cannot legally be excluded, AHVTE’s liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes liability or consumer remedies that cannot legally be excluded or limited.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold AHVTE harmless from third-party claims, losses, liabilities, and reasonable expenses resulting from:
- Your unlawful use of our website or services
- Your material violation of these Terms
- Your infringement of another party’s rights
- Content you submit in violation of these Terms
This section does not apply where prohibited by applicable consumer law.
20. Termination
These Terms remain effective until terminated by you or AHVTE.
You may stop using our website at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms, engaged in prohibited conduct, or created a security or legal risk.
Termination does not eliminate obligations that arose before termination. Provisions concerning intellectual property, payment obligations, disclaimers, liability, indemnification, and governing law survive where applicable.
21. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the greatest extent permitted or separated from the Terms. The remaining provisions will continue in effect.
22. No Waiver
A failure by AHVTE to enforce a provision of these Terms does not waive our right to enforce that provision later.
23. Entire Agreement
These Terms and the policies referenced within them constitute the agreement between you and AHVTE concerning use of our website and purchases from our store.
Any ambiguity will not automatically be interpreted against the party that prepared these Terms.
24. Governing Law
These Terms and any dispute arising from them are governed by the laws of the United States of America, without improperly limiting any mandatory consumer protections available under the laws of the customer’s jurisdiction.
25. Changes to These Terms
We may update these Terms to reflect changes to our services, policies, business practices, or legal obligations.
The latest version will be posted on this page with a revised effective date. Changes apply from the stated effective date and do not eliminate rights that arose before the update.
Continued use of our website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
26. Contact Information
Questions concerning these Terms should be submitted through the Contact page on ahvte.com or sent to:
- Business: AHVTE
- Business Address: 1749 Madison Pl, Brooklyn, NY, 11229
- Phone Number: +1 (929) 224 4037
- Email: support@ahvte.com
- Website: ahvte.com
Nothing in these Terms limits any rights or remedies that cannot legally be waived.